/**
 * Help Center Page Styles
 * Styles for the help center, FAQ, and support ticket pages
 */

/* ==========================================================================
   Hero Section
   ========================================================================== */
.help-hero {
    padding: 120px 0 60px;
    background: linear-gradient(135deg, #f8fafc 0%, #e8f7fc 100%);
}

.help-hero__content {
    text-align: center;
    max-width: 700px;
    margin: 0 auto;
}

.help-hero__title {
    font-size: var(--fs-h2);
    font-weight: var(--fw-bold);
    color: var(--color-text-primary);
    margin-bottom: 16px;
    line-height: 1.2;
}

.help-hero__description {
    font-size: var(--text-lg);
    color: var(--color-text-secondary);
    margin-bottom: 32px;
    line-height: 1.6;
}

/* Search Box */
.help-search {
    max-width: 500px;
    margin: 0 auto;
    position: relative;
}

.help-search__input {
    width: 100%;
    padding: 16px 24px 16px 52px;
    border: 2px solid var(--color-border);
    border-radius: 50px;
    font-size: var(--text-base);
    background: var(--color-white);
    transition: all 0.3s ease;
}

.help-search__input:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 4px rgba(0, 173, 226, 0.1);
}

.help-search__icon {
    position: absolute;
    left: 20px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--color-text-tertiary);
    font-size: var(--text-lg);
}

/* ==========================================================================
   Quick Links Section
   ========================================================================== */
.help-quicklinks {
    padding: 60px 0;
}

.help-quicklinks__grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 24px;
}

.quicklink-card {
    background: var(--color-white);
    border: 1px solid var(--color-border);
    border-radius: 16px;
    padding: 32px 24px;
    text-align: center;
    transition: all 0.3s ease;
    text-decoration: none;
}

.quicklink-card:hover {
    border-color: var(--color-primary);
    box-shadow: 0 8px 30px rgba(0, 173, 226, 0.15);
    transform: translateY(-4px);
}

.quicklink-card__icon {
    width: 64px;
    height: 64px;
    border-radius: 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 16px;
    font-size: var(--text-3xl);
}

.quicklink-card__icon--orders {
    background: linear-gradient(135deg, #E3F2FD 0%, #BBDEFB 100%);
    color: #1976D2;
}

.quicklink-card__icon--downloads {
    background: linear-gradient(135deg, #E8F5E9 0%, #C8E6C9 100%);
    color: #388E3C;
}

.quicklink-card__icon--payment {
    background: linear-gradient(135deg, #FFF3E0 0%, #FFE0B2 100%);
    color: #F57C00;
}

.quicklink-card__icon--account {
    background: linear-gradient(135deg, #F3E5F5 0%, #E1BEE7 100%);
    color: #7B1FA2;
}

.quicklink-card__title {
    font-size: var(--text-lg);
    font-weight: 600;
    color: var(--color-text-primary);
    margin-bottom: 8px;
}

.quicklink-card__description {
    font-size: var(--text-sm);
    color: var(--color-text-secondary);
    line-height: 1.5;
}

/* ==========================================================================
   FAQ Section
   ========================================================================== */
.help-faq {
    padding: 60px 0;
    background: var(--color-bg-secondary);
}

.help-faq__header {
    text-align: center;
    margin-bottom: 40px;
}

.help-faq__title {
    font-size: var(--fs-h2);
    /* font-weight: 700; */
    color: var(--color-text-primary);
    margin-bottom: 12px;
}

.help-faq__subtitle {
    font-size: var(--text-base);
    color: var(--color-text-secondary);
}

.faq-list {
    max-width: 800px;
    margin: 0 auto;
}

.faq-item {
    background: var(--color-white);
    border: 1px solid var(--color-border);
    border-radius: 12px;
    margin-bottom: 12px;
    overflow: hidden;
}

.faq-item__question {
    width: 100%;
    padding: 20px 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: none;
    border: none;
    cursor: pointer;
    text-align: left;
    font-size: var(--text-base);
    font-weight: 600;
    color: var(--color-text-primary);
    transition: background 0.2s ease;
}

.faq-item__question:hover {
    background: var(--color-bg-secondary);
}

.faq-item__icon {
    font-size: var(--text-sm);
    color: var(--color-text-tertiary);
    transition: transform 0.3s ease;
}

.faq-item.is-open .faq-item__icon {
    transform: rotate(180deg);
}

.faq-item__answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
}

.faq-item.is-open .faq-item__answer {
    max-height: 500px;
}

.faq-item__answer-content {
    padding: 0 24px 20px;
    font-size: var(--text-base);
    color: var(--color-text-secondary);
    line-height: 1.7;
}

/* ==========================================================================
   Support Ticket Section
   ========================================================================== */
.help-ticket {
    padding: 80px 0;
}

.help-ticket__container {
    max-width: 800px;
    margin: 0 auto;
}

.help-ticket__header {
    text-align: center;
    margin-bottom: 40px;
}

.help-ticket__title {
    font-size: var(--fs-h2);
    /* font-weight: 700; */
    color: var(--color-text-primary);
    margin-bottom: 12px;
}

.help-ticket__subtitle {
    font-size: var(--text-base);
    color: var(--color-text-secondary);
}

.ticket-form {
    background: var(--color-white);
    border: 1px solid var(--color-border);
    border-radius: 20px;
    padding: 40px;
}

.ticket-form__row {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    margin-bottom: 20px;
}

.ticket-form__group {
    margin-bottom: 20px;
}

.ticket-form__group--full {
    grid-column: 1 / -1;
}

.ticket-form__label {
    display: block;
    font-size: var(--text-sm);
    font-weight: 600;
    color: var(--color-text-primary);
    margin-bottom: 8px;
}

.ticket-form__label span {
    color: #EF4444;
}

.ticket-form__input,
.ticket-form__select,
.ticket-form__textarea {
    width: 100%;
    padding: 14px 18px;
    border: 1px solid var(--color-border);
    border-radius: 10px;
    font-size: var(--text-base);
    font-family: inherit;
    background: var(--color-bg-light);
    color: var(--color-text-primary);
    transition: all 0.2s ease;
}

.ticket-form__input:focus,
.ticket-form__select:focus,
.ticket-form__textarea:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 4px rgba(0, 173, 226, 0.1);
}

.ticket-form__select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23666' d='M6 8L1 3h10z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 16px center;
    padding-right: 40px;
}

.ticket-form__textarea {
    min-height: 150px;
    resize: vertical;
}

.ticket-form__file-upload {
    border: 2px dashed var(--color-border);
    border-radius: 12px;
    padding: 30px;
    text-align: center;
    cursor: pointer;
    transition: all 0.2s ease;
    background: var(--color-bg-secondary);
}

.ticket-form__file-upload:hover {
    border-color: var(--color-primary);
    background: rgba(0, 173, 226, 0.02);
}

.ticket-form__file-icon {
    font-size: var(--text-3xl);
    color: var(--color-text-tertiary);
    margin-bottom: 12px;
}

.ticket-form__file-text {
    font-size: var(--text-sm);
    color: var(--color-text-secondary);
}

.ticket-form__file-text strong {
    color: var(--color-primary);
}

.ticket-form__file-hint {
    font-size: var(--text-xs);
    color: var(--color-text-tertiary);
    margin-top: 8px;
}

.ticket-form__file-input {
    display: none;
}

.ticket-form__submit {
    width: 100%;
    padding: 16px 32px;
    background: linear-gradient(135deg, #00ADE2 0%, #0077B6 100%);
    color: #ffffff;
    font-size: var(--text-base);
    font-weight: 600;
    border: none;
    border-radius: 50px;
    cursor: pointer;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
}

.ticket-form__submit:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 25px rgba(0, 173, 226, 0.3);
}

.ticket-form__submit i {
    font-size: var(--text-base);
}

/* ==========================================================================
   Contact Info Section
   ========================================================================== */
.help-contact {
    padding: 60px 0;
    background: linear-gradient(135deg, #1a1a2e 0%, #16213e 100%);
}

.help-contact__grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 30px;
}

.contact-card {
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: 16px;
    padding: 30px;
    text-align: center;
}

.contact-card__icon {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: linear-gradient(135deg, #00ADE2 0%, #0077B6 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 16px;
    font-size: var(--text-xl);
    color: #ffffff;
}

.contact-card__title {
    font-size: var(--text-lg);
    font-weight: 600;
    color: #ffffff;
    margin-bottom: 8px;
}

.contact-card__text {
    font-size: var(--text-sm);
    color: rgba(255, 255, 255, 0.7);
    line-height: 1.6;
}

.contact-card__link {
    color: #00ADE2;
    text-decoration: none;
}

.contact-card__link:hover {
    text-decoration: underline;
}

/* ==========================================================================
   Responsive Styles
   ========================================================================== */
@media (max-width: 992px) {
    .help-quicklinks__grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .help-contact__grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 768px) {
    .help-hero {
        padding: 100px 0 40px;
    }

    .help-hero__title {
        font-size: var(--text-2xl);
    }

    .help-quicklinks__grid {
        grid-template-columns: 1fr;
    }

    .ticket-form {
        padding: 24px;
    }

    .ticket-form__row {
        grid-template-columns: 1fr;
    }
}